LET CUSTOMERS TEXT YOU

Customers are your friends? Act like you mean it. Let them text you, as they do with their family and colleagues.


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ENABLE 2-WAY IN YOUR ORGANIZATION

Text.
Like with a friend.

Text is our default choice in everyday life. We text our moms to tell them we are late for dinner. We text our friends to arrange a meeting. Text connects us with real world during long meetings, when we type under the desk. Unfortuanely, some even text while driving. What makes texting so special?

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1. It is immediate
Text messages are almost always read, usually seconds after they’re received. They are also more likely to be answered – the language of text messaging is simple and encourages interaction.
2. It is simple
Texting is still the most universal, incredibly accessible and intuitive form of messaging. It allows your brand to reach demographics that are not well-versed in technology. SMS is compatible with every mobile phone on the planet.
3. It escapes notification blindness
SMS is a way to overcome your recipients’ notification blindness – the tendency to become  desensitized to the constant onslaught of notifications. SMS is associated with higher importance, it is more likely to be opened and read.

Texts make life easier.
Sometimes save life.

How can you use 2way text communication?

Go ahead and check our use-cases. Different industries, different customer stories. Same objective. Create a channel for truly seamless communication. Hassle free. Always on. Platform independent. You own the conversation.

Standalone app

You can use 2way as standalone platform or use one of our integrations. LiveChat, #slack and others.

Integrations

Want to build something from scratch? Or plug in 2way to your existing app? Check our API.

Explore

API

Want to build something from scratch? Or plug in 2way to your existing app? Check our API.

Explore documentation
contact

Text us.
Or email us.

hello@2way.app
+1 (650) 434-4000
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